Do you have a broken down Rimage
publisher or printer? We offer professional
repair services for most Rimage products. (Even End-of-life equipment
might be eligible)
- $195 Bench Fee - We'll take a look at your system and tell
you what is broken
- $135 / hr - Before we fix we will let you know how long it
will take
- Quick turn around - Most repairs are done within five
business days
Most repairs carry a warranty for the parts
replaced and for the service performed. Contact us for details as many
parts have different warranty periods.
Typical repairs for the thermal based printers
include: printhead installation and alignment, bearing replacement,
heater roller replacement, sensor replacement, and bitmap board
installation.
Typical repairs for inkjet based printers include:
extensive cleaning, singulator adjustment and replacement, servo
replacement, print engine replacement, print board replacement, print
carriage adjustment and replacement.
Typical repairs for DVD / CD Duplicators include:
drive replacement, picker assembly replacement, singulator replacement,
motor and belt replacement, firmware updates, etc.
Rimage
PrismPlus! and Auto PrismPlus!
printers
Everest III and Auto Everest III printers
Protege II with Prism or Everest printers
DLN5200 with Everest II or Everest III printers
DiscLab with Everest II printer
7100 with Everest III or PrismPlus printer
8100 with Everest III or PrismPlus printers
5100n with Everest III printer
Producer 2000 Amigo w/ Prism printer
Producer 2000 AutoStar w/ Prism printers
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- Fill out the repair form
completely
- Send back the system in original
box,
or pack in
double walled box with tight fitting shipping foam.
- Insure your system with your
shipping
carrier ($100
process fee for damage claims if you have insufficient
packaging)
- Inkjet printers - remove ink
cartridges
& clean
ink well
- Everest printers - shipping
screw needs to be in place
- We only repair systems that
recently
worked
- Equipment left at Legend for more
than 30 days is
forfeited
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