Media Kit Warranty

Rimage Media Kit Limited 1 Year Warranty:
Rimage Corporation ("Rimage") warrants, to the original end user only ("You"), that the components of the Rimage Media Kit will be free from defects in material and workmanship for a one (1) year period, according to the following terms:

Rimage will, at Rimage's discretion, (1) replace or (2) refund the proportionate cost of any components of the Rimage Media Kit found defective within the Warranty period. A "defect" will include any disc included in a Rimage Media Kit that does not print and record to Your satisfaction. The 1-Year period is valid from the date of the applicable invoice. You must pay shipment costs of components returned to the Rimage factory. Rimage will pay ground service freight charges for items shipped to You. The minimum number of media discs that can be returned to Rimage for replacement or refund is twenty-five (25). However, the twenty-five (25) disc minimum may be combined over several lots or shipments.

This Warranty DOES NOT include the following:
Your loss of data or loss of profit. Components that were tampered with, intentionally or negligently damaged, or misused; that were modified in any respect; that have failed due to shipping or accidents, improper handling or environment, including site conditions; water, dirt, or improper storage; failure to maintain or clean the printer according to Rimage's specifications; or similar reasons beyond Rimage's control. Rimage shall be the sole and final judge of whether the component has failed for a reason other than being defective, and is thus excluded from this Warranty.

What You must do to obtain a replacement or refund:Call Rimage at 1-952-946-0004 option 1 to obtain an RMA (return materials authorization). Then, return the defective component to Rimage at 7725 Washington Ave. S. Edina, MN 55439 with a copy of the invoice showing the part number and price paid in the box with the returned component(s).

You may not assign this Warranty without Rimage's written consent. Rimage is the intended beneficiary of this Warranty; if there is any inconsistency between this Warranty and any other agreement included with or relating to Rimage products, this Warranty shall govern. If any term of this Warranty is illegal or unenforceable, the legality and enforceability of the remaining provisions are not affected or impaired. This Warranty is to be interpreted under the laws of the State of Minnesota, U.S.A., without giving effect to conflict of law rules. The parties hereby expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods to this Warranty and its performance.

THE LIMITED WARRANTY SET FORTH ABOVE IS RIMAGE'S ONLY WARRANTY IN CONNECTION WITH THE RIMAGE MEDIA KIT. ALL OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED, CONTRACTUAL OR STATUTORY, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED AND DISCLAIMED. IN NO EVENT SHALL RIMAGE'S LIABILITY UNDER THIS WARRANTY EXCEED THE OBLIGATION TO REFUND YOUR COST OF OR REPLACE, AT RIMAGE'S DISCRETION, A WARRANTED PRODUCT, AND, WITHOUT LIMITING THE FOREGOING, RIMAGE'S LIABILITY UNDER THIS WARRANTY SHALL NOT EXCEED YOUR ACTUAL INVOICED COST OF THE COVERED PRODUCT.

Rimage Media Kit CD-R Limited 100 Year Warranty:
Rimage Corporation ("Rimage") warrants, to the original end user only ("You"), that the data on a Rimage Media Kit CD-R will retain its integrity for a period of 100 years, according to the following terms:

Rimage will, at Rimage's discretion, (1) replace or (2) refund the cost of any Rimage Media Kit CD-R found defective within the Warranty period. A defective disc is defined as a disc that can not be read by at least one out of three different CD drives in the Rimage Test Laboratory. End users will need to certify that the storage conditions below have been met continuously since the receipt of the disc.

This Warranty DOES NOT include the following:
Your loss of data or loss of profit. Components that were tampered with, intentionally or negligently damaged, or misused; that were modified in any respect; that have failed due to shipping or accidents, improper handling or environment, including site conditions; water, dirt, or improper storage; failure to maintain or clean the printer according to Rimage's specifications; or similar reasons beyond Rimage's control. Rimage shall be the sole and final judge of whether the component has failed for a reason other than being defective, and is thus excluded from this Warranty.

What You must do to obtain a replacement or refund:
Call Rimage at 1-952-946-0004 option 1 to obtain an RMA (return materials authorization). Then, return the defective disc (s) to Rimage at 7725 Washington Ave. S. Edina, MN 55439 with a copy of your invoice and your written statement that the following storage conditions have been continuously met since your receipt of the disc:

  • The disc was properly recorded without errors
  • The disc was stored vertically in an industry standard jewel case
  • The temperature in storage did not exceed 90 F or fall below 0 F
  • The temperature in storage did not change more than 10 per hour
  • The relative humidity in storage did not exceed 60% or fall below 10%
  • The relative humidity in storage did not change more than 10% per hour
  • The storage area was free of vibration and shock
  • The disc was not physically damaged during storage or use
  • The disc was not exposed to direct sunlight and did not come into contact with organic solvents

You may not assign this Warranty without Rimage's written consent. Rimage is the intended beneficiary of this Warranty; if there is any inconsistency between this Warranty and any other agreement included with or relating to Rimage products, this Warranty shall govern. If any term of this Warranty is illegal or unenforceable, the legality and enforceability of the remaining provisions are not affected or impaired. This Warranty is to be interpreted under the laws of the State of Minnesota, U.S.A., without giving effect to conflict of law rules. The parties hereby expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods to this Warranty and its performance.

THE LIMITED WARRANTY SET FORTH ABOVE IS RIMAGE'S ONLY LONGEVITY WARRANTY IN CONNECTION WITH THE RIMAGE MEDIA KIT CD-R. ALL OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED, CONTRACTUAL OR STATUTORY, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED AND DISCLAIMED. IN NO EVENT SHALL RIMAGE'S LIABILITY UNDER THIS WARRANTY EXCEED THE OBLIGATION TO REFUND YOUR COST OF OR REPLACE, AT RIMAGE'S DISCRETION, A WARRANTED PRODUCT, AND, WITHOUT LIMITING THE FOREGOING, RIMAGE'S LIABILITY UNDER THIS WARRANTY SHALL NOT EXCEED YOUR ACTUAL INVOICED COST OF THE COVERED PRODUCT.